Privacy

This is First Rate’s online privacy policy.

This online service (“this Service”) is provided for you by First Rate Exchange Services Limited (“First Rate”). First Rate is committed to protecting the information you provide about yourself when using this Service taking account of your wishes on this subject at all times. This Privacy Policy explains First Rate’s data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to the data processing practices, please contact First Rate at ask@firstrate.co.uk.

Information collected

First Rate collects the details provided by you when you use this Service. First Rate may also collect additional information if you provide First Rate with feedback on this Service. First Rate also monitors customer traffic patterns and site use so as to improve the service provided. If you believe that any information which First Rate holds about you is incorrect or incomplete, please contact First Rate at enquiries@firstrate.co.uk.

Use of your information and your preferences

First Rate may use any contact details you may have provided to communicate with you for the purpose of this Service. First Rate will not use the information you provide for purposes unrelated to this Service.

Disclosures of your information

First Rate will not pass your personal data to any other third party except for any successors in title to our business, suppliers that process data on our behalf and companies within the First Rate group of companies. First Rate may also use and disclose information in aggregate (so that no individual customers are identified) for strategic development purposes. First Rate will also disclose your personal data if it is requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using this Service or otherwise is compelled to do so by law.

Privacy policy of other Websites

First Rate has no control over external websites (“External Websites”) through which you may have accessed this Service and External Websites are not covered by this Privacy Policy. The External Website owner and/or its operators may collect information from you which will be used by them in accordance with their own privacy policies which may differ from this Privacy Policy. First Rate will not be responsible for the privacy practices of External Websites and it is your responsibility to acquaint yourself with any relevant privacy policy which may apply. First Rate will not be responsible for any contact made with you or any material supplied to you by the External Website owner or any other third party.

Cookies

“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on www.cookiecentral.com. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.

Registration details

We are registered with the Information Commissioner’s Office for Data Protection Act purposes. Our registration number is Z6622513.

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