From branch counter to digital wallet – Evolving the Post Office Travel Money Card Introduction The Post Office is the UK’s largest retail network, with over 11,500 branches nationwide, serving millions of customers every year. As the country’s leading provider […]
Post Office branches: Scaling travel money sales across the UK’s largest retail network Introduction The Post Office is one of the UK’s most trusted financial service providers and the UK’s leading foreign currency supplier. With the largest branch network in […]
Powering Convenience – Helping the Post Office build a leading online travel money service Introduction The Post Office is the UK’s largest retail network, with over 11,500 branches serving millions of customers annually. As the leading provider of foreign currency, […]
Travel Money Market Report | October 2025 The First Rate Travel Money Market report provides insights into UK consumer behaviour around international leisure travel, with a focus on travel intentions, regional differences, types of holidays, and foreign exchange (FX) payment […]
Just A Drop Projects Report | 2025 Download the report We are pleased to present this final report for the two projects at Mii Secondary School and St. Mary’s Komboyoo Girls Secondary School, Kenya, delivered with the support of First Rate. The […]
Travel Money Market Report | September 2025 The First Rate Travel Money Market report provides insights into UK consumer behaviour around international leisure travel, with a focus on travel intentions, regional differences, types of holidays, and foreign exchange (FX) payment […]
Althams Travel: Delivering customer satisfaction through foreign currency Intro Althams Travel is one of the UK’s oldest travel agencies, established in 1874, with a proud 150-year history. Today, the business operates 33 stores across the UK, offering customers a wide […]
Every year, almost 60% of the UK population embarks on overseas holidays, with popular destinations including Spain, Italy, and Greece. Whether travellers seek relaxation on sun-soaked beaches, cultural exploration, or culinary adventures, they all want their holidays to be stress-free. Customer […]
Travel Money Market Report | August 2025 The First Rate Travel Money Market report provides insights into UK consumer behaviour around international leisure travel, with a focus on travel intentions, regional differences, types of holidays, and foreign exchange (FX) payment […]
2025 continues to be a transformational year for First Rate, as we now launch a rebrand of the business combined with a refreshed, new office space at Botanica, Datchet. In order to facilitate this transformation, First Rate expanded it’s in-house […]
