We’ve delivered over £40bn worth of currency sales since 2002
Foreign Currency
With First Rate, your can provide foreign currency for your customers, in both a digital and retail environment
Standard or bespoke options are available to integrate with your needs and those of your customers.
Your dedicated Client Portfolio Manager will work with you to understand your brand proposition and ensure that your customer service and corporate ethos are reflected at every stage. If you’re new to foreign exchange, we’ll offer end-to-end support and work in partnership with you to find the best solution.
Once you’re live, your dedicated Client Portfolio Manager will continue to monitor performance to ensure your expectations are met and, where possible, to generate improvement initiatives.
Travel Money Online
- A choice of over 60 currencies
- Next day home delivery or branch collection through your retail network
- Excellent customer interface and easy ordering
- Configurable parameters based on client needs. e.g. minimum order values, charging and fee structures
Retail services
- Wholesale supply of bank notes, including distribution to your network
- Sales support and training to increase revenue
- Insights to help to understand FX opportunities
Prepaid Travel Money Cards
With First Rate, you can provide your customers with the security and convenience of currency cards, preloaded with multiple currencies
Prepaid travel money cards are popular with business and gap-year travellers and holiday makers as they allow customers to lock in their exchange rate in advance of going away rather than being subject to any local charges.
As well as carrying your own name out into the world, these cards are Mastercard® branded for ease of acceptance in over 36 million locations worldwide. They are also fully reloadable both in the UK and abroad via our call centre and a variety of digital channels, including web and app.
For further details on how we can help you develop a prepaid card that is tailored to your business requirements, please contact us.
Our Insight
The sum of what we know can quickly add up to your advantage
Through our work with the Bank Of Ireland and the Post Office, First Rate has established an enviable reputation for insight and innovation. Together, we have changed the face of foreign exchange (FX) and we continue to break new ground.
To ensure that our understanding is informed and up-to-date, we commission bi-monthly and quarterly trackers surveying the travel and financial exchange habits of UK holidaymakers. We also carry out daily benchmarking, FX media monitoring, profiling, positioning and market share analysis, so our competitor insight is second to none.
You can rely on our industry and market insight and help you implement the right solution. Plus we can offer sales support and training to help you maximise the opportunities for generating profit while enhancing your brand.
This can add value to your business in the following areas:
- Our consumer insight can help you to identify opportunities for growth and to develop effective propositions and communications for your customers
- Our industry insight can help you understand the FX environment and facilitate effective forecasting and planning
- Our commercial insight can build your understanding of relevant trends (e.g. currency, channel, product, seasonal and regional trends) and equip you to make better decisions
