Diversity and Inclusion


First Rate is committed to eliminating discrimination and encouraging diversity in its workforce.  We aim to create a culture that respects and values each other’s differences, that promotes dignity, equality and diversity and that encourages individuals to develop and maximise their true potential.


We have surveyed our people already in 2022, and a plan of activity is underway based on the findings.


A key area of focus is Gender Equality.


Every year, organisations of 250 people or more are required to report on their gender pay gap in order to work towards creating a fair balance in earnings between men and women in the UK.  First Rate have voluntarily published this report for the last 3 years, as although we have fallen below the head count threshold, we are committed to creating a more diverse and equal working environment for everyone.

You can view our report here.


Our median pay gap for 21/22 has improved versus 20/21, but we still have a way to go. Our gender pay gap is due to the disparity between men and women in senior roles, and we are confident that for roles of the same level and type the pay is equal.


What are we doing to address this?


There are several processes and activities underway, and more to follow later in 2022. Examples of activities include the following…


  • We endeavour to ensure equal or majority female representation in shortlists for recruitment and promotions
  • We use structured interview questions for recruitment and promotions
  • We are continuously improving recruitment practices to support equal opportunities, such as the introduction of a Resource Decision Making template
  • We review salaries at each role type to ensure that there is no disparity between men and women
  • We have newly appointed a senior manager to lead on diversity as part of their role
  • We are doing more to accommodate flexible working for men and women
  • We encourage the uptake of shared parental leave


A future initiative will be creating employee networks, where volunteers can contribute feedback and suggestions to help shape our strategy for Diversity & Inclusion.